At Bourbon Bridges, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free refund and returns policy.
- You may return any unused and unopened products within 30 days of the delivery date for a full refund.
- To be eligible for a return, the product must be in its original packaging and in the same condition as when you received it.
- To initiate a return, please contact our customer service team at sales@bourbonbridges.com to request a return authorization.
- Please include your order number and reason for the return in your request.
- You are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item shipped or damaged product).
- We recommend using a trackable shipping method to ensure that your return reaches us safely.
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment within 3 business days.
- If you would like to exchange an item for a different size, color, or product, please contact our customer service team to arrange an exchange.
- Exchanges are subject to product availability.
- If you receive a damaged or defective product, please contact our customer service team within 7 days of delivery to arrange for a replacement or refund.
- We may require photo evidence of the damage or defect before processing your request.
If you have any questions or concerns about our Refund and Returns Policy, please contact us at sales@bourbonbridges.com. Our customer service team is here to assist you and ensure that you are completely satisfied with your shopping experience at Bourbon Bridges.
Thank you for choosing Bourbon Bridges. We appreciate your business and look forward to serving you again in the future.
- These terms are governed by the laws of New York, without regard to its conflict of laws principles.
- We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about these Terms & Conditions, please contact us at sales@bourbonbridges.com.
Thank you for choosing Bourbon Bridges. We appreciate your business and strive to provide you with the best possible experience.